FAQ

We offer two shipping options to the majority of our customers: Standard Shipping, which is untracked, and Tracked Shipping, which is fully tracked. Items are shipped from Ireland using An Post, and then transferred to the postal service in the recipient country. In the event that orders are lost in transit, we can provide copies of the order shipping labels and proof of postage. ​Following An Post guidance, Republic of Yarnia considers a parcel lost if not received 45 business days after the initial date sent. Appropriate refunds for lost parcels will be issued 45 business days after initial date sent or after the conclusion of any investigation by the recipient's postal service - whichever date is later. For Tracked Shipping (tracked) orders, if an item is confirmed shipped and has left Irish jurisdiction, and is lost in transit, Republic of Yarnia will replace your order free of charge or issue a full refund. For Standard Shipping (untracked) orders, if an item is confirmed posted with An Post (Irish Postal Service), Republic of Yarnia will not replace the order free of charge. Customers who wish to have any items replaced must place a new order and will be charged accordingly as a new purchase, including shipping fees. Republic of Yarnia will refund customers a maximum of 20% of the value of items ordered from the lost order, excluding shipping fees. Please note, Republic of Yarnia has no ability to provide parcel status details for Standard/Untracked orders. ​ If a parcel is suspected lost, customers may contact Republic of Yarnia to obtain any tracking details, should they be required, and we will provide any relevant shipping information to the customer. ​ In the event of a suspected lost parcel, it is the customer's responsibility to contact the postal service in their own country to raise any appropriate investigation using the means outlined by their respective postal services. ​ Customers are responsible for providing correct shipping addresses, and in the event of incorrect address details provided by the customer, Republic of Yarnia is not responsible for lost, or mis-shipped orders. Refunds will not be provided in such cases. If Republic of Yarnia is responsible for incorrect address details, we will replace your order free of charge to the correct address. ​ Christmas / Holiday Season: For guaranteed delivery by 25 December, Republic of Yarnia recommends choosing Tracked Shipping method and orders must be placed by 1 December in order to meet An Post (Irish Postal Service) shipping deadlines for International delivery. Tariff Information for Unites States-based Customers: All customers MUST provide us with a valid email address at the time of your order as this is how you will be contacted by AnPost postal service in order to pay the customs and administration fee. For orders that qualify for customs charges (over $100 USD in value) customers will be required to pay the customs and admin fee WITHIN FIVE CALENDAR DAYS of receiving their email notification from either An Post or U.S. Customs, or they will be returned to Republic of Yarnia. IMPORTANT: If a parcel's customs charge is not paid within 5 calendar days, and the item is returned to Republic of Yarnia due to Customs fee non-payment, the shipping fee is not reimbursed by An Post. As a result, if items are returned to sender (Republic of Yarnia) for non-payment, we will contact you by email and you will have to option to either: ​ 1 ) have us re-send the parcel to you, but you will have to re-pay the shipping charges. 2 ) cancel the order and forfeit your payment, as completed orders are non-refundable.​

All customers MUST provide us with a valid email address at the time of your order as this is how you will be contacted by AnPost postal service in order to pay the customs and administration fee. For orders that qualify for customs charges (over $100 USD in value) customers will be required to pay the customs and admin fee WITHIN FIVE CALENDAR DAYS of receiving their email notification from either An Post or U.S. Customs, or they will be returned to Republic of Yarnia. IMPORTANT: If a parcel's customs charge is not paid within 5 calendar days, and the item is returned to Republic of Yarnia due to Customs fee non-payment, the shipping fee is not reimbursed by An Post. As a result, if items are returned to sender (Republic of Yarnia) for non-payment, we will contact you by email and you will have to option to either: ​ 1 ) have us re-send the parcel to you, but you will have to re-pay the shipping charges. 2 ) cancel the order and forfeit your payment, as completed orders are non-refundable.​ Please note: Tariff amounts are completely out of the hands of Republic of Yarnia and are set by the U.S. government, and are subject to change without notice. Your order will have the current tariff amount added to it, along with a small fee collected by the Irish Postal service (AnPost) to perform the tariff collection.

We ship globally. With the exception of a few locations, we can ship your order to almost every country. Please note that shipments to Australia, New Zealand and Hawaii may experience longer shipping times. We always recommend using the Tracked Shipping service.

We offer 2 shipping options - Standard and Tracked Shipping. All items are sent using An Post (the Irish National Postal Service). Standard Shipping is untracked. When items are posted, you will be notified by email that it has been sent, but no tracking number will be provided. Tracked Shipping is available for an additional cost. When items are sent using Tracked Shipping, you will be notified by email and receive a link with tracking details. Republic of Yarnia always recommends using tracked shipping. PLEASE NOTE: Standard shipping orders, if lost in transit, are not eligible for free replacements or refunds of shipping fees. If a Standard Shipping order is deemed lost in transit, Republic of Yarnia will refund a maximum of 20% of the value of the items ordered, excluding shipping fees. Tracked Shipping orders, if lost in transit, are eligible for free replacement or full refund. Please see our full shipping policy (in the FAQ section) for our our complete policy details. All shipping is calculated based on order weight and cost only covers postage. We make no profit from shipping.

Customs charges depend on your country's guidelines. You are responsible for any customs or import duties. We ensure correct info is provided for quick Customs processing.

Your order will be started almost immediately after placing it, but note that each order typically takes 3 to 4 days to process before they are shipped. Once shipped, orders will take between 3 to 12 business days depending on where you are located and the shipping method selected. Orders placed by customers in Australia, New Zealand, and Hawaii may experience slightly longer delivery times. If any unforeseen or extraordinary circumstances result in delayed posting, we will notify you as soon as possible.

We recommend choosing tracked postage. Orders not received after 45 business days from the shipping date will be considered lost in transit. We can provide you with copies of the shipping label and proof of postage for any investigations made by the receiving country's postal service. If items do not arrive, the course of action will depend on which tracking option was selected. For Tracked Shipping items, tracking can be used by the recipient country's postal service to investigate and hopefully locate the parcel. If the parcel cannot be located or is deemed lost in transit, we can provide a replacement order free of charge, or provide a full refund, including shipping fees. Please note that Standard Shipping (untracked) items cannot be traced by the shipping service (An Post). We can provide you with the untracked shipping reference number, and proof of postage. Customers' own postal service may be able to provide information, but untracked items are not eligible for replacement or full refund. If a Standard Shipping item is deemed lost in transit, we will provide a maximum refund of no more than 20% of the value of the items ordered, excluding shipping fees. Any replacement must be placed as a new order, including shipping fees. Please contact us if any unforeseeable issues arise with your package delivery or have any questions not covered here or in our Shipping Policy.